cancel order

If you need to cancel an order or change an order, please contact customer service (online customer service or

After the order is placed, we guarantee normal delivery, but due to the epidemic, the arrival of the product may be delayed, please understand.


The warehouse will send you a return notification letter after confirming that your returned product is correct, and the refund will be remitted within 15 days.

Credit card/third-party payment : We will process and submit it to the bank within one working day. The refund arrival date of each card-issuing bank is different. Please pay attention to the last two bills, the specific refund time and related information, please contact Ask your card-issuing bank.

Cash payment (cash on delivery/supermarket pick-up) : After confirming that the returned product is correct, the refund will be remitted within 15 days from the next day according to the account information you applied for.